When you're surveying users, talk is cheap
Impressively bad survey for such a prominent organization! Great breakdown. Surprised that even basic "Mom Test" style questions are asked.
Exactly! They can do so much better.
Loving these product tear downs, Kristen! I first heard you on Lenny’s pod and have been a big fan ever since. Best content at the intersection of product and behavioral science out there!
Impressively bad survey for such a prominent organization! Great breakdown. Surprised that even basic "Mom Test" style questions are asked.
Exactly! They can do so much better.
Loving these product tear downs, Kristen! I first heard you on Lenny’s pod and have been a big fan ever since. Best content at the intersection of product and behavioral science out there!