Jul 28, 2023·edited Jul 28, 2023Liked by Kristen Berman
Nice video! I agree it's a good design from Tribute's perspective. But do you think it's ethical to hide the pricing till the end? It feels a bit deceptive since people might think it's a free service. Perhaps as a fair compromise you could download the raw uploaded videos as no cost?
Great question! They do make clear from the outset that it's a paid product. You have to select from three pricing tiers before you can create a video. The "DIY" tier says "All the necessary features to manage and edit Tribute video by yourself - Build for free - Then only $29" so this feels like a fair warning and this is why it's not really a surprise when you're asked to pay at the end. It's more like you've gotten the benefits of the product already, time to pay up like you agreed to if you want the download!
Nice video! I agree it's a good design from Tribute's perspective. But do you think it's ethical to hide the pricing till the end? It feels a bit deceptive since people might think it's a free service. Perhaps as a fair compromise you could download the raw uploaded videos as no cost?
Great question! They do make clear from the outset that it's a paid product. You have to select from three pricing tiers before you can create a video. The "DIY" tier says "All the necessary features to manage and edit Tribute video by yourself - Build for free - Then only $29" so this feels like a fair warning and this is why it's not really a surprise when you're asked to pay at the end. It's more like you've gotten the benefits of the product already, time to pay up like you agreed to if you want the download!